Pognae Australia Reviews

Pognae.com.au offers a variety of baby carriers and wraps. The MAX 4-in-1 Baby Carrier is priced at $429.00 AUD. Another option is the MAX Light Baby Carrier, which costs $359.00 AUD. The MAX B. Hipseat Baby Carrier is a new product and is available for $289.00 AUD. The Step One Wrap Baby Carrier has a price range starting from $129.00 AUD to $159.00 AUD. These prices are subject to change and it's always best to check the website for the most current pricing.

Pognae.com.au collects payment information, including credit card details, to process orders. This information is securely processed through Shopify Payments or other trusted third-party payment processors. The website is committed to protecting your privacy and safeguarding the personal information you provide. When you make a purchase, create an account, or interact with the website, personal information such as your name, email address, shipping address, phone number, and billing information is collected. The website uses this personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.

Pognae Australia offers a 14-day return policy for both Australian and international customers. For Australian customers, the company covers the return shipping costs and provides a full refund once the goods are returned to their warehouse, usually within 5-7 business days. Returned goods must be in original condition, with tags still attached and all accessories in its original condition. However, the $10 Express Shipping Service cannot be refunded. For international customers, all claims for returns of Goods for refund must be notified in writing to Pognae Australia within 14 days upon which the Goods have been received by the customer. The company will not bear the costs of freight or delivery charges for returns of Goods for international customers unless liability for such charges has previously been expressly agreed and accepted by Pognae Australia.

In terms of shipping, Pognae Australia offers free standard shipping within Australia & New Zealand. A flat rate $10 express shipping is also available within Australia. The company ships from Sydney, Australia. If a customer would like to exchange the product for a different colour or size, they should contact Pognae Australia via email.

"Pognae.com.au" is an online store that offers a variety of baby carriers. The popular products include the MAX 4-in-1 Baby Carrier, MAX Light Baby Carrier, MAX B. Hipseat Baby Carrier, and the Step One Wrap Baby Carrier. These carriers are designed to bring the carer and the baby closer together while enhancing comfort, style, and functionality. They are acknowledged by the International Hip Dysplasia Institute as a "hip-healthy" product for babies, when used as directed. The store offers free standard shipping within Australia & New Zealand and free 14-day returns for Australian customers. The products are shipped from Sydney, Australia. The website also features customer reviews, which can provide further insights into the quality and usability of the products.

For returns and exchanges with Pognae Australia, the process is as follows:

Australian customers are offered free 14-day returns. If the baby carrier is not suitable, a return can be initiated within 14 days of receiving the product. Pognae Australia will cover the return shipping costs and provide a full refund once the goods are returned to the warehouse, usually within 5-7 business days. The returned goods must be in original condition, with tags still attached and all accessories in its original condition.

For international customers, a 14-day return policy is offered. All claims for returns of goods for refund must be notified in writing to Pognae Australia within 14 days upon which the goods have been received by the customer, stating the date and number of the invoice and the reason for the return.

For both Australian and international customers, if you would like to exchange your product for a different colour or size, please contact Pognae Australia.

The contact email for returns and exchanges is support@pognae.com.au. Please note that Pognae Australia will not be liable to bear the costs of freight or delivery charges for returns of goods for international customers unless liability for such charges has previously been expressly agreed and accepted by Pognae Australia. Approval of return of goods outside this period may be granted at the discretion of Pognae Australia.